Custom Coasters

Our products are heirloom quality and intended to be passed on through generations.

All items are guaranteed for life if damage occurs when used under normal conditions and for the purpose intended. We will cover all shipping costs, just send it to us for a free repair (or replacement).

This lifetime warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect or normal wear and tear.

All belts ship from our workshop within 3-7 days. Items that are hand-sewn (ie. wallets, book covers) typically take up to 1-2 weeks to make before they ship out. Once your order is ready, we ship it using the method you choose at checkout.

We offer free shipping for orders over $125. Please note that we cannot offer free shipping to remote regions at this time.

Canada

• Standard: Estimated 9-21 days, no tracking
• Express: Estimated 5-9 days, tracked

USA

All our products are USMCA/CUSMA compliant and will not incur any additional taxes or duties when shipping from Canada to the USA.

• Standard: Estimated 5-12 days, tracked
  
• Express: Estimated 4-5 days, tracked

Australia/New Zealand

All our products are proudly made in Canada and qualify for duty-free entry into Australia and New Zealand under the CPTPP trade agreement. No customs duties on your order.

• Standard: Estimated 14-16 days, no tracking
  
• Express: Estimated 5-9 days, tracked

International*

• Standard: Estimated 3-4 weeks, tracked where available
• Express: Faster delivery, varies by location, tracked

*Effective July 1, 2026, we can no longer ship to the following EU countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Portugal, and Spain. This is due to new EU customs requirements for low value shipments, we are unable to ship duty delivered paid at this time.

Shipping rates are calculated at checkout based on your order size, weight, destination, and selected shipping method. Transit times are estimates provided by the carriers and are not guaranteed. Delays can happen during holidays or busy seasons.

Remote areas may require longer delivery times.