Do you offer free shipping?
Yes! You're away from receiving free shipping on your order!
How long does it take to make my order?
All our products are made and shipped within 3-5 business days. Please see our shipping page for more information.
What are your return policies? What if I don't like it?
We offer a generous satisfaction guarantee: just send the product back to us for a full refund. No questions asked.
What happens if this product gets damaged?
All items are guaranteed for life if damage occurs through the fault of our craftsmanship. I ask that you ship the item back to me for repair and I will do so free of charge. You must cover the shipping costs.
Do you do custom orders?
At this time we are only offering personalization (initials, names, dates) on our products. We are not accepting commisions for new designs.
Does the leather pictured look exactly like the product I will receive?
Please be aware that every roll of leather absorbs dyes differently and colouring may appear slightly different than shown in our pictures. Finally, this is a hand-made piece; expect minor imperfections - this is what makes your product unique and gives it character.
Directions on leather care for the following leathers:
Vegetable Tanned Leather
Natural vegetable tanned leather is an amazing full grain leather that takes on a rich patina over time. Environmental factors such as use, sunlight or oils can change the character of this leather dramatically. This leather becomes as unique as the person who uses it.
While it’s perfectly fine to use these handmade products right away, Popov Leather recommends treating natural vegetable leather with our specially formulated Saddle Soap to waterproof and to prevent staining or unwanted markings.
Suggested initial treatment:
Horween Chromexcel
Chromexcel leathers also do not require initial treatment. Again, we reccomend that this leather gets cleaned and conditioned every 6-12 months with Saddle Soap and our leather cleaner.
