Order Status

FAQs

We ship to the following destinations: 

  • USA
  • Canada
  • Australia
  • Singapore
  • Japan
  • South Korea
  • United Kingdom 

Unfortunately, we have suspended delivery to other international destinations at this time. We hope to offer more destinations in the near future.

Everything we make is crafted with careful attention to detail. Unless otherwise stated in the product description, all our goods are made to order. Our current lead time is 3-5 days. 

Shipping by Country: 

Free Shipping on US/Canada orders over $75! 

USA Shipping:

  • USPS First Class (5-10 days)
  • Express Courier (2-6 days) 

Canada Shipping:

  • Canada Post Expedited (6-8 days)
  • Canada Post Xpresspost (2-4 days) 

International Shipping:

  • Canada Post International (3-4 weeks)
  • Express Courier Shipping: (5-10 days) 

Please note: we have no control over shipping carriers, their operations, or events that affect their delivery schedules. Therefore, we do not guarantee delivery dates.

We will always replace items lost in the mail due to the carrier's fault. 

We will not replace items lost due to customers providing the wrong delivery address. 

To replace your lost shipment, your order must have been a tracked and insured parcel per our shipping options. All un-tracked and uninsured shipments are not eligible for replacement.