I used my new tote for the first time on a girls wine tour weekend recently, and I loved it’s classic look, obvious quality, and functionality. I ordered the smaller size tote and am pleasantly pleased to find that it is still incredibly roomy, while not being a bulky bag to haul around. All my weekend essentials easily fit in my tote, on our shopping excursion; allowing the bag to still hang comfortably and securely from my shoulder. The leather is so thick and soft; and I know my bag will last for many years, and only look better with age. I ordered mine with two inside pockets attached, which are perfect for stowing the little items we all carry around; and they are deep enough to ensure nothing falls out of them.
Love this bag! Even have my name engraved on the inside pocket!
What are your return policies? What if I don't like it?
We offer a generous satisfaction guarantee: just send the product back to us for a full refund. No questions asked.
What happens if this product gets damaged?
All items are guaranteed for life if damage occurs through the fault of our craftsmanship. I ask that you ship the item back to me for repair and I will do so free of charge. You must cover the shipping costs.
Do you do custom orders?
At this time we are only offering personalization (initials, names, dates) on our products. We are not accepting commisions for new designs.
Does the leather pictured look exactly like the product I will receive?
Please be aware that every roll of leather absorbs dyes differently and colouring may appear slightly different than shown in our pictures. Finally, this is a hand-made piece; expect minor imperfections - this is what makes your product unique and gives it character.
Our Chromexcel leathers do not require initial treatment. We reccomend that this leather gets cleaned and conditioned every 6-12 months with Saddle Soap and our leather cleaner.